AI agents.
Real work.
Zero wait.
Autonomous agents for Service, Sales and Marketing — powered by your Salesforce data, grounded by the Einstein Trust Layer, shipped by a team that's done this 240+ times.
Resolved case #4291 · sentiment OK
Audience segment generated · B2B SaaS
Qualified APAC enterprise lead
1,482
Cases Resolved
847
Leads Qualified
64
Campaigns Live
AI that acts, not just advises.
Unlike traditional chatbots that surface suggestions, Agentforce agents take real actions — create Salesforce records, draft and send emails, qualify and route leads, and orchestrate complex multi-step workflows entirely on their own. Every action is grounded in your live CRM data and governed by the Einstein Trust Layer.
Traditional chatbot
Agentforce AI agent
ActionableHover a capability to explore how Agentforce moves from insight to action.
Agentforce coordinates next-best actions by grounding every decision in Salesforce data, reasoning across context, executing workflows, and verifying the result before it moves on.
How Agentforce works.
Five deterministic steps from raw trigger to verified Salesforce action — all auditable, all governed.
Receive Request
Captures intent from customers, leads, or employees.
Atlas Reasoning
Determines the next best action using business context.
Data Grounding
Pulls trusted CRM and enterprise data.
Tool Execution
Executes workflows across Salesforce and connected systems.
Verified Output
Delivers governed and auditable results.
Purpose-built for your workflows.
Three agents, one platform — each designed around a specific business outcome and deployable in days.
Service Agent
Customer Support60%
less handle time
Resolve customer issues 24/7 with context-aware intelligence that escalates smartly and closes tickets autonomously.
SDR Agent
Sales Development3×
faster response
Marketing Agent
Campaign Automation40%
more conversions
Agents working right now.
This is what Agentforce looks like in production — tasks dispatched and completed every few seconds, around the clock.
Why partner with us?
Salesforce Summit Partner with deep Agentforce specialisation across Finance, Healthcare, Retail, and Manufacturing.
13+ years of Salesforce delivery. Architects with hands-on Agentforce deployments — not just certifications.
Strategy, design, deployment, and optimisation — one partner, one SLA, zero finger-pointing.
Measurable business outcomes within 90 days or we extend the engagement at no charge.
Enterprise RBAC, data governance, and compliance guardrails built into every agent deployment.
What our clients say.
“Implementing Agentforce with Techila transformed our support operations. The AI-driven automation streamlined our processes, significantly reducing manual workloads and enhancing customer satisfaction across every channel.”
David A.
CRM Lead · Information Services