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Case Studies
We present the following case studies that exemplify the type of solutions and services we are providing across our customer base.
Techila Global Services is a Salesforce Summit Partner with a senior-led practice transforming enterprises across Manufacturing, Healthcare, Financial Services, Real Estate, Education & Non-Profit. The case studies below describe the achievements for Arada, St. James's Place, Kolors Healthcare, Akshaya Patra & Flame University in Sales Cloud, Service Cloud, Field Service, Experience Cloud, Marketing Cloud, MuleSoft & Agentforce, selected from programmes delivered over 14+ years.
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Our best work.
Three programs of Salesforce that show Techila's process for transformation within the enterprise - a regional real-estate developer, a UK wealth manager, and an Indian healthcare brand. They all start with discovery and finish with measurable board-reportable results.

Real Estate
Arada
Launched in 2017 and headquartered in the UAE, Arada is the region's fastest-growing and most progressive real-estate developer — chaired by HH Sheikh Sultan bin Ahmed Al Qasimi with HRH Prince Khaled bin Alwaleed bin Talal as Vice Chairman. The portfolio spans master-planned communities, mixed-use destinations, and signature residential towers across the UAE — programmes that bring together buyers, sellers, agents, legal advisors, and field service teams on a single multi-cloud Salesforce platform.
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Wealth Management
St. James's Place
St. James's Place Wealth Management plc is the UK's largest wealth manager, overseeing £170B+ in assets under management across a network of 4,700+ Partner advisers. Operating under FCA regulation, every client-facing communication must meet strict financial promotion standards — making compliant, personalised, at-scale marketing one of the defining challenges of SJP's digital programme.
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Healthcare
Kolors Healthcare
Kolors Healthcare is an organization of health and wellness specialists with a mission to help you discover your inner and outer beauty so as to achieve sound health and fitness. As pioneers of the concept of holistic well-being, Kolors brings you the most advanced treatments and therapies that focus on relaxation and revitalization.
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Cloud Engineering & DevOps
Armakuni
Armakuni is a UK-based cloud engineering and DevOps consultancy specialising in platform engineering, DevSecOps, and cloud-native architecture. Techila Global Services implemented Salesforce Agentforce to automate Armakuni's customer support — replacing manual query handling with an AI agent that resolves technical FAQs instantly, routes cases intelligently, and escalates with full context when human expertise is needed.
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Aerospace & Aviation
Seattle Aviation Services (SAS)
Seattle Aviation Services (SAS) is an aviation company and a reliable source for private and commercial airplane parts in the aerospace and aviation sector.
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Hotel/Hospitality
StayPineapple
StayPineapple is a Property management company in the hospitality industry, having properties in several locations. They needed technology for marketing automation and CRM..
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All case studies.
You can also explore the entire catalog of Techila's Salesforce deployments here. See what this common delivery playbook looks like across a number of industries, including manufacturing, health, financial services, real estate, education, hospitality, and non-profit initiatives, by filtering on industry.

Accurate Gauging
Accurate Gauging is a manufacturer and service provider specializing in precision measurement tools and gauging equipment for industries such as automotive, aerospace, and heavy machinery.

Becquer Energy
Becquer Energy is a solar solutions company delivering end-to-end solar systems across residential, commercial, and industrial segments. With a strong engineering focus, Becquer is committed to making clean energy accessible through innovative, reliable, and scalable solar solutions.

DNV Solar
DNV is a global assurance and risk management company providing independent advisory, certification, and testing services across the energy sector. Through its solar services practice, DNV supports developers, investors, and asset owners with end-to-end solutions including feasibility studies, due diligence, engineering, and performance optimization, enabling reliable and sustainable solar project outcomes worldwide.

nrg Clean Power
NRG Clean Power is a premier provider of home electrification solutions with a legacy of over three decades. Committed to sustainability and energy efficiency, the company is dedicated to transforming homes into eco-friendly, clean-energy environments at scale.

Gal Power System
GAL Power is a power, generator maintenance, and temperature control solutions provider. In the past 30 years, the company has earned leadership status by consistently supplying high-performance power generators, rental generators, and temperature control equipment to customers worldwide. Customer centricity is the DNA of their business — today GAL Power is trusted and relied on for helping businesses stay in power.

Inventia
Inventia Healthcare is a pharmaceutical and medical-devices company managing complex multi-source lead operations across conferences, websites, references, and direct outreach. Techila replaced an Excel-based sales motion with Salesforce Sales Cloud, eliminating duplicate leads, automating follow-ups, and giving sales leadership a real-time view of the pipeline.
[ FAQ ]
Frequently asked questions.
Here's what buyers inquire after they read these Salesforce case studies - coverage, timelines, verifiability and how to initiate a similar engagement with Techila.
Techila have an extensive range of case studies from the manufacturing, healthcare, financial services and wealth management sector, to the real estate sector, the education sector, the hospitality sector, the non-profit sector and the energy sector- performing delivery for companies such as Arada, St. James's Place, Kolors Healthcare, Akshaya Patra, Flame University, and StayPineapple.
Sales Cloud, Service Cloud, Field service, Experience cloud, Marketing cloud and mule-soft are usually present in majority of the projects. New cases recently are Data Cloud, Agentforce and CPQ implementations to enterprise clients.
The majority of the described programmes fit within 8-20 weeks per phase, again largely driven by the degree of integration required, and complexity of the data. Reusable accelerators, driven by senior people typically bring in time savings of 30-40% compared to first time build numbers.
Yes. Techila is happy to make reference calls to most clients featured in these case studies, as long as the client's NDA is respected and the client is available and willing at his own discretion. Send your request for an introduction from the Contact page.
Yes. These specific models captured herein- Automated Dispatch, Omnichannel Commerce, Advisor Enablement, Member Self-Service - are repeatable. The process of engagement includes a fit assessment at the beginning of every one to ascertain which playbook is appropriate and where the gaps exist.
In the Contact form, briefly explain your business, where you are using Salesforce today and the result you aim for. Techila's practice leader examines the brief within one working day and suggests a discovery session.
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